Santander Consumer Complaints and Reviews

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Santander Consumer
Main address: Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa 28660 Madrid Spain
, ,
  • 724+16 mobile complaints
  • $1.7M claimed losses
  • $2.3K average
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  • 14 hours ago
  • Other
  • 7

This company has sang so many songs to me that it has cause nothing but pain. When you have to go out of your own country to pay people that do not understand this U.S.A. words, Well what can I say. Yes they took my car away, got the s.u.v. back but they took the s.u.v. away again in two months in the same year saying I was still behind. But I want, even though I show them I want they still... Read more

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  • 1 day ago
  • Auto Financing
  • Claremont, California
  • 11

Omg this sounds just like my problem with Santander. Ive been paying for six years (67 months so far) so I figured I owed only around $2500 which is $500 a months for the last five months (72 months). They say to pay off car the amount was $4300 , wtf?! They said I was late a lot. I was only late one time. I called and they sounded as if they were rehearsed reading out of a training manual. I got... Read more

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  • Sep 11
  • Loans and Mortgages
  • Lost Payment
  • 26

I sent them a cashiers check and 6 months later they sent me a over due amount. When I called they went over my bills and payments. I told them that one cashier's check was not applied. They told me I'd have to get proof from the bank that it was cashed. Do I did. I got my bank to fax a copy of the front and back of this check they endorsed and cashed. I called back 2 days later and they said... Read more

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Santander consumer is the worst company! Their phone system doesnt works and duplicate payments!!!and they cant help you with this problem!! Add comment


  • Sep 08
  • Auto Financing
  • Washington, West Virginia
  • Missing Money
  • 35

we sent this company Casher check $2000.00. With there coupon and there envelope. they cashed it in 3days after they got it. But it was not put on the loan. when we tracked the check down. Wells fargo was the one who cashed it. Santander are saying they never got it.also they don't use Wells Fargo for there bank.. So, where the money go and who took it. How do you loss a ck with your coupon and... Read more

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  • Sep 06
  • Loans and Mortgages
  • Car Repossession
  • 36

I have had my car for 6 years. They took it friday night because they said I was 123 days late. I have been laid off and sending money at least twice a month @150.00. The late fees kept adding up and up. So after telling me that I could send what I could they are a company that doesnt reposes cars. They are liars and everytime I talk to someone the story changes. I am sick of this company.I am... Read more

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  • Sep 04
  • Loans and Mortgages
  • Washington, District Of Columbia
  • Car Loan Servicing
  • 4
  • 4
  • 39

Every time I turn around these people say I owe money that I don't. I told them today to hold on while I set up my app so that I could record them (since they give me a different story every time) and they informed me that since I was recording them they had to "release the line." How convenient!! Now I can't log into my online account. Does anyone want to consider a class action lawsuit? ... Read more

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  • Sep 01
  • Auto Financing
  • Austin, Texas
  • Car Loan Payments
  • 68

I have been paying on a 2006 Nissan Altima for 6 1/2 years. I called in June of this year to tell Santander to change my last name so it would show on my title since July was my last payment. They told me it wasn't and I have $4,300 of unpaid interest that I knew nothing about!!! Now I have 2 more years on this car which make it 8 years paying on a car and over 20,000!! I'm sooo angry with... Read more

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  • Sep 01
  • Auto Financing
  • Auto Loan
  • 1
  • 1
  • 57

I used Santander for an auto loan, payed on time every time. I traded the car for a new one and went with a much lower rate than they were offering. After payoff they removed themselves from my credit reports, making my credit score drop drastically. They are refusing to add themselves back and said it was their general practice to do this. This is totally wrong and shows a poor ethic on their... Read more

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