Santander Consumer Complaints and Reviews

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Santander Consumer
Main address: Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa 28660 Madrid Spain
, ,
  • 726+16 mobile complaints
  • $1.7M claimed losses
  • $2.3K average
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  • 1 day ago
  • Finances
  • Reading, Pennsylvania
  • Employee Abuse
  • 10

This place is only hiring trainwrecks, underage twits who gossip nonstop using training lingo (cause for termination in most financial groups) and they allow bullying and verbal abuse of employees. Its your word against theirs. They do not video the employees while handling YOUR cash. They do NOT drug test employees and most of the employees are minors who get plastered in NYC on weekends. High... Read more

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Making a payment online and they require to take an additional $10 more to process paying for my car. So payment which includes financial interest and now a fee to make the payment, this stinks Add comment


  • Sep 15
  • Auto Financing
  • Payments Increase
  • 31

I was behind on my payments notified them and gave them what they were asking for which was 600. Now I have my payments caught up they are 700 monthly ? I wonder why ? I'm not a millionaire and I'm not sure where my money is going but it's not going into that account. Things just don't add up and seem right and Im continuously stressing that they may take my car away again. Idk what to do but I... Read more

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  • Sep 14
  • Auto Financing
  • Car Payments
  • 23

This company has sang so many songs to me that it has cause nothing but pain. When you have to go out of your own country to pay people that do not understand this U.S.A. words, Well what can I say. Yes they took my car away, got the s.u.v. back but they took the s.u.v. away again in two months in the same year saying I was still behind. But I want, even though I show them I want they still... Read more

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  • Sep 13
  • Auto Financing
  • Claremont, California
  • Late Payment
  • 31

Omg this sounds just like my problem with Santander. Ive been paying for six years (67 months so far) so I figured I owed only around $2500 which is $500 a months for the last five months (72 months). They say to pay off car the amount was $4300 , wtf?! They said I was late a lot. I was only late one time. I called and they sounded as if they were rehearsed reading out of a training manual. I got... Read more

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  • Sep 11
  • Loans and Mortgages
  • Lost Payment
  • 41

I sent them a cashiers check and 6 months later they sent me a over due amount. When I called they went over my bills and payments. I told them that one cashier's check was not applied. They told me I'd have to get proof from the bank that it was cashed. Do I did. I got my bank to fax a copy of the front and back of this check they endorsed and cashed. I called back 2 days later and they said... Read more

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  • Sep 08
  • Auto Financing
  • Washington, West Virginia
  • Missing Money
  • 45

we sent this company Casher check $2000.00. With there coupon and there envelope. they cashed it in 3days after they got it. But it was not put on the loan. when we tracked the check down. Wells fargo was the one who cashed it. Santander are saying they never got it.also they don't use Wells Fargo for there bank.. So, where the money go and who took it. How do you loss a ck with your coupon and... Read more

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  • Sep 06
  • Loans and Mortgages
  • Car Repossession
  • 44

I have had my car for 6 years. They took it friday night because they said I was 123 days late. I have been laid off and sending money at least twice a month @150.00. The late fees kept adding up and up. So after telling me that I could send what I could they are a company that doesnt reposes cars. They are liars and everytime I talk to someone the story changes. I am sick of this company.I am... Read more

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  • Sep 04
  • Loans and Mortgages
  • Washington, District Of Columbia
  • Car Loan Servicing
  • 4
  • 4
  • 43

Every time I turn around these people say I owe money that I don't. I told them today to hold on while I set up my app so that I could record them (since they give me a different story every time) and they informed me that since I was recording them they had to "release the line." How convenient!! Now I can't log into my online account. Does anyone want to consider a class action lawsuit? ... Read more

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  • Sep 01
  • Auto Financing
  • Austin, Texas
  • Car Loan Payments
  • 75

I have been paying on a 2006 Nissan Altima for 6 1/2 years. I called in June of this year to tell Santander to change my last name so it would show on my title since July was my last payment. They told me it wasn't and I have $4,300 of unpaid interest that I knew nothing about!!! Now I have 2 more years on this car which make it 8 years paying on a car and over 20,000!! I'm sooo angry with... Read more

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