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  • Customers like
    • Absolutely nothing about this company5
    • Leaving it1
  • Customers don't like
    • Customer service10
    • Being hung up on8
    • Rude managers6

  • 7 hours ago
  • Auto Financing
  • Denver, Colorado
  • Car Loan
  • 4

Got car note from them on a car for $15,500 in 2011. I have paid to date $21,000 on this car. They inform me that I still have over $12,000 to pay off the vehicle, scheduled to end in November 2017!! WHAT ??? !!!! The interest rate they gave us is not adding up to their numbers, even as high as it was. Every person I talk to, banks and car dealers, all say the same thing... they are the... Read more

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  • 2 days ago
  • Auto Financing
  • Cave Creek, Arizona
  • Santander Consumer Car Loan
  • 23
  • REVIEW RATING 4/5

In July of 2015 my car was repossessed by Santander . I had make a payment earlier that day and had made arrangements to call the next day with a post dated check for another payment. That evening a repo man showed up in my driveway and repossessed my car. I got the company on the phone and they said my repo would not be lifted until 7 am the following morning, I gave this info to the tow truck... Read more

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  • Aug 22
  • Auto Financing
  • Memphis, Tennessee
  • Santander Consumer Account
  • 33
  • REVIEW RATING 4/5

Never heard of this company. Got a letter from them with western union speed pay letter head that said they debited my account "per our agreement" and said I "verbally authorized a single payment" for $113.95. I have never heard of this company and don't know how or why they have my bank account info. When I tried to call to resolve this they say they can't find me in there system/records/account... Read more

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  • Aug 21
  • Auto Financing
  • Chicago, Illinois
  • Santander Consumer Auto Loan
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

Santander has falsely reported a late payment on my credit report. I dispute the item and it gets taken off, then it is put back on. Over and over. I am to point where I am wondering if I will be fighting this for the entire 7 years after the loan was completed (2019). I have spoken with several employees starting with Shanna, Ron, Patricia Felix, and then back to Shanna. It is an awful... Read more

Was this review helpful? 0 0

I have requested a copy of my contract on three separate occasions. Lasts request was on August 6,2015..... I still have not received a copy of my contract yet. Add comment

  • Aug 14
  • Loans and Mortgages
  • Orlando, Florida
  • 99
  • REVIEW RATING 4/5

You can apply the following to this loan company and any other for that matter: 1. This is a subprime (deadbeat) loan company. People are PLACED with them because they destroyed their credit with their history of not paying their bills on time. As such, no bank, with a lower APR wants to deal with them. 2. If this lender or any other lender sells the loan to another company, you can stop... Read more

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  • Aug 14
  • Finances
  • Brooklyn, New York
  • Santander Banking
  • 1
  • 1
  • 25
  • REVIEW RATING 3/5

You are so right. In November of 2014 it was Savings & Checking errors, and since July of 2015 my credit card information has been going into my savings. I discontinued using my credit card download. I am now switching my credit card to another bank. I went to my branch to switch my savings to another bank, and the bank officer, a Russian immigrant, told me I should not switch my account... Read more

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  • Aug 06
  • Boats and Bikes
  • Roseville, California
  • Santander Consumer Loan
  • 75
  • REVIEW RATING 4/5

Repo in 2013, owed current, got boat back next day, trailer was damaged, never sent post notice of repo. Our interest rate is adjustable apparently cause it changes every month. Payments not being applied, misc fees being billed. One month interest paid is $113 the next month it is $63 and it is up and down each time we make a payment. Requested a copy of the letter they by law should of sent... Read more

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  • Jul 25
  • Auto Financing
  • Santander Consumer Usa Car Loan
  • 2
  • 2
  • 187
  • REVIEW RATING 4/5

BUYER SHOULD BEWARE, when it comes to Santander. No matter what it offered, take a day to think about it, carefully look over the terms and agreement before signing. Please allow yourself time to do the research about Santander. I am a victim and from what I see all over the internet Santander is taking advantage of people state to state. Had I only took a second to do the research I would not be... Read more

Was this review helpful? 2 3

  • Jul 23
  • Auto Financing
  • Salem, Ohio
  • Santander Consumer Car Loan
  • 1
  • 1
  • 101
  • REVIEW RATING 4/5

I had a car loan with Citi Financial. When my car note was transferred to Santander they added a huge amount of money to my note. They told me to write up the problem and send it is as a dispute and I did. They never responded to the dispute. They harassed me with constant calls and called my family and friends all the time. After paying on my car for over 4 years I still owed 2/3 of the balance.... Read more

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