Home  »  Company Reviews  »  Santander Consumer

Santander Consumer

Rating:
402 complaints

Santander Consumer Icon

Santander Consumer social reviews and reports. Join community by posting your own comments or complaints.

Santander Consumer USA, Inc. is a national consumer finance company that operates in the automobile financing sector. The company's core business is indirect, direct and third-party originations and servicing of auto loans. With its DriveĀ®, RoadLoans and Santander Auto Finance brands, the company provides full-spectrum auto lead and lending programs. The company was founded in 1995. Santander Consumer is owned by global banking leader Banco Santander. The company has an $8.67 billion non-prime auto portfolio originated from nearly 12,000 dealer partners nationwide. The company services retail installment contracts for more than 444,000 customers. Please try to contact Santander Consumer Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Santander Consumer Complaints & Reviews

Santander Consumer Reviews

Neesie1125
Santander Consumer - Santander is the WORST Bank Ever

I bought my truck in 2006 and my loan was through Soverign bank. Like everyone else I started getting bills from Santander saying they took over my loan. I had been laid off for ...

#292382
Jan 27, 2012
9

Dpearson
Santander Consumer - Santander won't release my title!!!!

My husband and I bought a car and our loan was sold to Santander, I had back surgery and was out of work and we had fallen behind on our payment. One day I had a guy show up at my...

#291971
Jan 25, 2012
36

Anonymous
Santander Consumer - Santander

I am total agreement with the comments. My account was transferred to Santander and it seems that my account is not going down at all. I asked them to change my pay date; they re...

#291916
Jan 25, 2012
38

Jaydog25
Santander Consumer - Complaint against Santander

I am joining the majority against Santander, I had just started working here in Columbia, SC my wife had just passed away at that time my loan was rendered to Santander, now I had ...

#291566
Jan 24, 2012
49

Anonymous
Santander Consumer - Santander is srewing us and no one cares

I was callled on a Sunday im about sick of it, i work my *** off to pay for my truck which was supposed to be paid off in Oct. i get a call 3 days before x-mas saying i still owe $...

#291430
Jan 24, 2012
66

Durango
Santander Consumer - I cant wait to clear this up I want Citi Financial back

I started out with Citi Financial Auto they were very professional and understanding. about 2-3 yrs I started getting mail from Santander stating they had took over. Every since it...

#291201
Jan 23, 2012
72

Rburns56
Horrible customer service from Santander Consumer

My auto loan was purchased from HSBC by Santander Consumer. I decided to sell the pickup to an individual. Their bank wired an overnite payment to Santander for payoff thru Janua...

#291199
Jan 23, 2012
63

Lewis1303
Santander Consumer - Santander USA -Ripoff?

My loan was sold to Santander. I've never missed a payment,but did have one deferred when unemployed.Payments were due on 25th of each month. After they purchased loan, I notic...

#290592
Jan 20, 2012
147

Anonymous
Santander Consumer - Keep changing the Balance owed amount

My auto loan was sold to Santander. Payments were due on 25th of each month. Many times I paid on the 30th or the 1st,but BEFORE the grace period ended. I just found out that becau...

#290578
Jan 20, 2012
114

Anonymous
Santander Consumer - There trying to charge too much for my loan

11000 truck 54 mo. payments loan sold to santandantair from genneral finance have now saying that in two months when original payoff should be ill owe 11000 still to pay off te tru...

#289983
Jan 18, 2012
121

Dclassic1
Santander Consumer - Santander screws everyone

There is no reason you should have to pay someone in order to send them money for a bill but since Santander has purchased my loan they have screwed everyone that I have talked to ...

#289519
Jan 16, 2012
163

Dduley
Santander Consumer

They really Consume alright.I was behind 2 payments cause of losing my job so I called them and told them I had a payment going in two days so I woke up and found that Santander ha...

#289029
Jan 14, 2012
242

Anonymous
Santander Consumer - Santander is a RIPOFF COMPANY

I had my truck through Citi and they sold out to Santander and I was behind a payment cause I loss my job and I told them I had a payment coming in 2 days so I woke up Friday morn...

#289028
Jan 14, 2012
164

GDo60393...
Santander Consumer - Santander nightmare

This company is about as bad as it gets. I purchased an auto on a 5 year loan with citi-financial. About 3 years into the loan it was sold to Santander. I made every payment on tim...

#288996
Jan 13, 2012
222

Stacyh78
Santander Consumer - Santander

Fist off let me start by saying we now have 2 veheles threw santander. orginialy one was threw triad, and the other threw citifinacial, both bought out by santander. we are curentl...

#288836
Jan 13, 2012
181

Brownsgr1
Santander Consumer - ADD ME TO THE SANTANDER NIGHT MARE

I too, through House Hold Finance, they sold my loan to Santander USA then I started receiving calls about back payments. It seems the more I pay the more I owe. I am about ready t...

#288755
Jan 13, 2012
157

Anonymous
Santander Consumer - Santander is so horrible

I got an auto loan with citifinancial in December 2009. They sold out to Santander and I have nothing but problems ever since Santander took over. Customer service is terrible, you...

#288533
Jan 12, 2012
169

Kimgirl101
Santander Consumer - Santander

Hi I bought a car in 2008 and I got a HHR 2008 with a monthly payment of 344.96 ( used car ). I am three years into paying on the car and I still owe over 10,000. I had my identity...

#288331
Jan 11, 2012
177

Holder05
Santander Consumer - Santander is horrible

We got an auto loan with citifinancial in Nov of 2006. They sold out to Santander and we have nothing but problems ever since. When they took our loan we only owed about $9,000 on ...

#288262
Jan 11, 2012
165

Anonymous
Santander Consumer - Santander is a rip off company

Santander is charging us 18000 dollars for a 10000 dollar loan. Our loan started out with citi financial and apparently they sold it to Santander. Now Santander is telling us we ...

#287933
Jan 10, 2012
146

Kyshaun
Santander Consumer - Get the News comapny invovled

Let our story be heard. I have contacted the local news company in my city about what Santander is doing and if anyone wants to tell their story about Santander they really want t...

#287789
Jan 10, 2012
167

Dynex124
Santander Consumer - Harrassment From Santander Collections

They have continously harrassed me and my wife with bothering phone calls 10 days before payment is due, we,ve been late on a few payments throughout the loan and constantly asked ...

#287169
Jan 07, 2012
206

Sherry2296
Santander Consumer - Harrasement

Please add to the lawsuit. sherryldon@gmail.com is my email. I have a 06 Hyundai and got my payment down low, I know I am almost 2 months late, but still owe over $7,000 an...

#286934
Jan 06, 2012
183

Jenna233
Santander Consumer - Santander = Liars, Idiots!

I had my car payment set up every month for auto draft, in December my back messed up and switched the accounts they were supposed to draft from which resulted in non-payment, when...

#286882
Jan 06, 2012
200

Flying2L...
Santander Consumer

I purchased my car and went to get new plates for it. When I went to the DMV I realized that the title was spelled wrong and they didn;t put my wifes name on it just the last name....

#286325
Jan 04, 2012
157

Euphoria
Santander Consumer - They act like they are helping but they are dirty as ***

i called several times to make arrangements, on my car loan and they gave me all the reasons why they couldn't help me with modifications or anything i requested help for now they...

#285884
Jan 02, 2012
206

Gafrisbey1
Santander Consumer - I was not notified about the change to Santander

I recently filed for bankruptcy and was dropped because of my wife lost work status. We were notified Dec 16,2011 that our account with citifinancial auto sold our account to Sant...

#285393
Dec 31, 2011
250

Chrissy4...
Santander Consumer - It really *** me off to have to pay to make a payment.

Unless you mail your check into the bank you end up paying "convenience fees". 10.95 to make a web payment! That is simply absurd. I for one will start sending checks from now on. ...

#285364
Dec 31, 2011
213

Jbart257
Santander Consumer - Vile, Blood-sucking Management

After paying 4 years, 2 months on a 6 year auto loan, with NEVER a late, ALWAYS on time payments, I asked for a 30 day deferral for my auto payment. I had emergency medical issues ...

#285140
Dec 30, 2011
238

Anonymous
Santander Consumer - Santander Idiots

I have a loan with Santander USA which was originally with Citifinancial. In the 5 years I have had this car I have never once made a late payment. Then yesterday Santander calls...

#284883
Dec 29, 2011
313
< Prev 1 2 3 4 5 6 7 8 9 10 11 ...14Next >
Reviews 1-30 of 402

Related Information

Computers
Personal computers and laptops are widely used in our life to accomplish different tasks and jobs. It's impossible to use computer without operation system such as Windows, Linux, Mac OS and appropriate software that allows us to type documents, send e-mails, browse the Internet and play games. There're many computer companies offering their products, some of them are well-known such as: Dell, IBM, Apple and HP. Many such companies, computer stores and dealers' reviews, as well as software and hardware reviews can be found in this category. If you have some valuable experience with computer companies, stores or you have a different opinion from what is listed here, you're welcome to share it by posting your own review or opinion.

Featured Complaints