Submit ›
  • Customers like
    • Leaving it 2
    • Customer service are professional to me 1
    • Good interest rate for mortgage 1
  • Customers don't like
    • Customer service 11
    • Being hung up on 8
    • Rude managers 7

My husband and I have a CD with Santander that matured today. We tried to redeem it and were told by their customer service representative in the Devon branch that we cannot get our money until tomorrow. The certificate matures TODAY not tomorrow. They claim the CD does not mature until midnight, which is something we have never heard of......the certificate says the 8th NOT the 9th. This is... Read more

Was this review helpful? 0 0

Very poor relatio!ns with public! I had a chrck from TD North returned to a mrrchant I had written due to Santander being unable to locate my account. Ihave had acciunt over 10 years! Santander had scanned check and scanner misses 2nd digit in account and rather than manually enter my account number they returned check to whom it had been issued along with a $5.00 fee charged to whom I had... Read more

Was this review helpful? 0 0

Lyers say that you 83 days behind and owe 2000 dollars when payments and late charges are not adding up on top of that they keep calling our family members and harrass them and emarrass us they need to be shut down or bought out and reported for fraud and prosecuted and everyone that works for them as well Add comment

in this day and age, companies should show their gratitude to customers (especially ones that have been loyal to your company for years). Every time I have to speak to a customer service agent, they are always so rude, short, and ozzing with attitude. Tonight is thee last straw, Edna (she says she is the only Edna in the customer service department) was incredible rude. Every question I had or... Read more

Was this review helpful? 0 0

I consigned a car loan my son. He messed up and we tried to straighten it out. Santander has not kept up accurate payment records and lies about dates and amounts that have been made in full and on time since April of 2015. They added made up fees and interest that are and were not included in the agreement. They don't report or deduct the amounts paid. They make up what ever the amount they feel... Read more

Was this review helpful? 0 0

Don't do it, they suck. Wait to your credit gets better and get a regular loan vs these douches Add comment

I had my,truck,siez3d from,the,cops,now 5hey want,give,it backnwhat,do,i,do,and,i aint vehinf,on my,payments and still 2ant,give it back help,please Add comment

I bank with Santander and they have so many hidden charges that you only get to know about when they post them on your monthly statement. The customer care is rude and disconnects the call if you ask them tough questions. You will have to pay the interest on your credit card even if you have paid your entire account balance. They do not accept their fault and penalize the consumer for it. A very... Read more

Was this review helpful? 0 0

Santander, i didnt receive a bill for my car . which was the first time. they repo my car. and switched the registration title name to theirs. so after driving 5 hours to get my car back and paying 500 in fees. I tried to register my car for 2016 but couldn't cause santander never switched back to my name. so i called them and they sent me a form to fill out. mailed it back to them. and they... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Santander Consumer.
Filing a new complaint about
×