Santander Consumer Complaints and Reviews

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Santander Consumer
Main address: Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa 28660 Madrid Spain
, , https://secure.santander.com/formularios/Corporativo/contacto_en.jsp
  • 711+10 mobile complaints
  • $1.7M claimed losses
  • $2.3K average
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  • 2 days ago
  • Auto Financing
  • Website Access
  • 23

I was trying to access my online account with Santander and could not get to their website. So I tried multiple links. None worked? Then I found the link to all the complaints about Santander and started reading. I think I read five pages out of 73 and suddenly realized some of these points of complaints couldn't be happening to me, could it? Already, saw one complaint about the website... Read more

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  • Aug 10
  • Loans and Mortgages
  • Atlanta, Georgia
  • Paid Loan
  • 54

Paid off the loan. Title to be sent. It is now August 10, 2014 and I have yet to receive the title. they have not said we owe more money. I just do not get a straight answer. Only that the title will be coming. Tomorrow, if I do not get an answer from the last supervisor I spoke to (who had a voice mail message he was on vacation until Monday August 11, 2014 I will let my attorney handle this. ... Read more

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  • Aug 02
  • Auto Financing
  • 2008 Saturn Astra
  • 1
  • 93

I purchased a 2008 Saturn astra xe from a dealership the bank that I had my loan with sold it to santander consumer USA. This is the worst company ever. They get there money from Spain and then give it topeople to buy cars. Charge u double I purchased my vehicle. Pay off was$13590 when bought. 6 mo the of payment payoff was $15456. After 1 year pay off $15480. Really payoff don't go up they go... Read more

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  • Aug 01
  • Auto Financing
  • Detroit, Michigan
  • Personal Information Disclosure
  • 2
  • 59

THEY CALLED ME 3 - 4 TIMES A DAY, CONTACT RELATIVES WHICH WAS NEVER ON MY APPLICATION, THEY EVEN DISCUSS MY ACCOUNT WITH THESE PEOPLE, I AM VERY FAMILIAR WITH THE FCDPA RULES AND LAWS, I AM AWARE THEY HAVE BROKEN SEVERAL LAWS UNDER THE FCDPA. I FEEL THERE IS A LOT MORE PEOPLE OUT THERE THAT HAS OR EVEN EXPERIENCING THE SAME UNLAWFUL PRACTICES FROM THIS COMPANY WE NEED A LAWYER THAT WILL STAND UP... Read more

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  • Jul 29
  • Auto Financing
  • West Palm Beach, Florida
  • Money Fraud
  • 4
  • 89

How do I join this Lawsuit??? I am being ripped off royally. They apply more than 50% towards the interest of my autoloan and have not included the trade in value of my HHR for the amount of $5000. I wish to join in the law suit against them. They are white collar criminals running a classic financial predator lending practices scheme. I am tired of being ripped off and want to see justice... Read more

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I applied for a loan today. I only needed 1,500 but I was told I needed to take 5,000 out. Never had a loan with them . I also was told I wouldn't be changed for the other 3,+ of what was left over from the original 5k . So I'm assuming I'm only paying for that 1,500. Has anyone had a loan similar to mines ? Please tell me the cons and actual truth and payment fees? Add comment

  • Jul 26
  • Auto Financing
  • Los Angeles, California
  • Auto Loan Company
  • 105

Santander Consumer USA' web server has been down for more than two months. To this end, consumers cannot access any of their accounts online, and therefore have to call in payments which incurs a fee of $10.00. If one pays online, it is $5.00. This is a blatant and purposeful attempt to steal more money from consumers. When Santander sends an email to its customers, there is a link included, to... Read more

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  • Jul 25
  • Auto Financing
  • Unapproved Money Withdrawal
  • 48

This company took 2 payments out of my account in one month. Admitted that it was their mistake. Told me on a Tuesday that it would take about 24 hours to be credited to my account, at the most 72 hours. I called again after 3 days and they basically said they really didn't know when I'd get my money back. One of those payments was money to buy myself and my children food. Now I can not buy food... Read more

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  • Jul 24
  • Auto Financing
  • Bad Auto Finance Service
  • 57

Santander Consumer USA is a very bad bad auto finance company to do business with. Unfortunate, a lot of Banks sold their finance branch to Santander during the financial melt down in which they turn a profit I see majority complaints against this company is legitimate. People would not be complaining if Santander was such a good company to deal with. No matter of the number of complaints... Read more

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