Santander Consumer Complaints and Reviews

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Santander Consumer
Main address: Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa 28660 Madrid Spain
, , https://secure.santander.com/formularios/Corporativo/contacto_en.jsp
  • 715+13 mobile complaints
  • $1.7M claimed losses
  • $2.3K average
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I been with Santander for 5 years lost my job had no income always paid my car note earlier than when it's due I called to get deferred payment bad enough had to wait 10 days to hear I was denied with no legitimate excuse even when I spoke to the rude manager their business sucks when you are loyal and when this is paid off I will make sure it won't come from them! Add comment

  • Aug 27
  • Auto Financing
  • Debit Card Renewal
  • 10

In June 14 Santander closed my account refused to renew my debit card but sat on a large amount of my money. Whilst I was starving in rep. Serbia for 6 wks I had no moneyof my own. Santander kept blamin government, Osborne,Prime minister which is a lie.Because there is not legal or regulatory barrier to banks providing services to non residents also now santander should offer option on line... Read more

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I havehas my car loan from this comany for 2you years now I pay 390 a month and my bill statment is showing i have pais a little oveR 1000 dollars Add comment

  • Aug 26
  • Auto Financing
  • Ridgewood, New York
  • Car Purchase
  • 2
  • 2
  • 28

I've had my car for two months and I'm looking at my account and it pretty much been the same balance like it never paid anything which it should show over a 1,000 dollar difference in the balance example 25,500 I made two payments so it's suppose to be 24000 and it's not.... Defiantly will be contacting my lawyer about this fraud and my major is criminal justice so I live for this justice... Read more

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  • Aug 25
  • Auto Financing
  • Harrasing Behavior
  • 17

Several.payment have been made to this company by mail. When asked why they were not reflecting on my account I was basically told they have no record tuff tooties. Due to several life altering issues some payments were not able to be made in full but partial payments were not accepted. Husband and I were laid.off at the same time with no income but was gatjerwing all.money possible to honor... Read more

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Bought a 2008 ford focus made 72 payments which ended in April 2014. Santander states I still owe $7000.00. I have already paid $28,000. Would love to sue them and get my title. Now my car is up for repossession and I paid for it. They are crooks!!!!! Add comment

  • Aug 21
  • Auto Financing
  • Riverhead, New York
  • Unprofessional Representatives
  • 68

I purchased a 2007 Mitsubishi Galant from Autoworld in April of 2010. I have been making my payments with them since then and I only see only 17 payments have been made! Everytime I talk to them I get more and more suspicious of their auto practices! Every representative talks very unprofessional. What company says "Thank You for calling me". I've gotten that a few times from them. I also don't... Read more

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  • Aug 18
  • Auto Financing
  • Website Access
  • 74

I was trying to access my online account with Santander and could not get to their website. So I tried multiple links. None worked? Then I found the link to all the complaints about Santander and started reading. I think I read five pages out of 73 and suddenly realized some of these points of complaints couldn't be happening to me, could it? Already, saw one complaint about the website... Read more

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  • Aug 10
  • Loans and Mortgages
  • Atlanta, Georgia
  • Paid Loan
  • 1
  • 1
  • 80

Paid off the loan. Title to be sent. It is now August 10, 2014 and I have yet to receive the title. they have not said we owe more money. I just do not get a straight answer. Only that the title will be coming. Tomorrow, if I do not get an answer from the last supervisor I spoke to (who had a voice mail message he was on vacation until Monday August 11, 2014 I will let my attorney handle this. ... Read more

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  • Aug 02
  • Auto Financing
  • 2008 Saturn Astra
  • 1
  • 1
  • 117

I purchased a 2008 Saturn astra xe from a dealership the bank that I had my loan with sold it to santander consumer USA. This is the worst company ever. They get there money from Spain and then give it topeople to buy cars. Charge u double I purchased my vehicle. Pay off was$13590 when bought. 6 mo the of payment payoff was $15456. After 1 year pay off $15480. Really payoff don't go up they go... Read more

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