Santander Consumer Complaints and Reviews

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Santander Consumer
Main address: Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa 28660 Madrid Spain
, ,
  • 729+17 mobile complaints
  • $1.7M claimed losses
  • $2.3K average
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  • 2 days ago
  • Auto Financing
  • St. Louis, Missouri
  • Payoff Amount
  • 35

I received a payoff amount of $4165.00 from Santander to pay off my 2005 Saab 9-3 & on 9/16/2014 this amount was paid . The gentleman who assisted me with this payment congratulated me on paying & told me i would receive title and lean release in the mail . Today i check my mail box to discover no title nor lean release , but in fact a bill stating that $281.63 is due on 1/11/15 and an... Read more

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We had a loss in income which impacted us slightly. We contemplated chapter 13 and started to file but changed our minds. Santander charged us over a 1000.00 to secure their debt. They were always paid. And they did this to us twice. We satisfied the loans and we want our money back. Add comment


  • Sep 22
  • Auto Financing
  • Auto Loan Payment
  • 94

Well, i was behind on my loan, my bad. i can not call Santander as they are closed when i go to work in the morning and closed when i get home from work. They are CST and i am PST. I made a payment catching up all late fees bring my acct. current. With in 4 hrs. of making that payment, my car was repossessed. I called Santander, i was disconnected 4 times while being transferred. I finally got... Read more

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  • Sep 21
  • Auto Financing
  • Crawfordville, Florida
  • Car Loan Payment
  • 1
  • 1
  • 16

My wife has a loan before we got married I have been paying on this car for 40 months 10k loan and only 1500 came off principal. I want to just hand it to them let em take it. Paid every month. the bank is a rip off Read more

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  • Sep 17
  • Finances
  • Reading, Pennsylvania
  • Employee Abuse
  • 52

This place is only hiring trainwrecks, underage twits who gossip nonstop using training lingo (cause for termination in most financial groups) and they allow bullying and verbal abuse of employees. Its your word against theirs. They do not video the employees while handling YOUR cash. They do NOT drug test employees and most of the employees are minors who get plastered in NYC on weekends. High... Read more

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Making a payment online and they require to take an additional $10 more to process paying for my car. So payment which includes financial interest and now a fee to make the payment, this stinks Add comment


  • Sep 15
  • Auto Financing
  • Payments Increase
  • 62

I was behind on my payments notified them and gave them what they were asking for which was 600. Now I have my payments caught up they are 700 monthly ? I wonder why ? I'm not a millionaire and I'm not sure where my money is going but it's not going into that account. Things just don't add up and seem right and Im continuously stressing that they may take my car away again. Idk what to do but I... Read more

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  • Sep 14
  • Auto Financing
  • Car Payments
  • 52

This company has sang so many songs to me that it has cause nothing but pain. When you have to go out of your own country to pay people that do not understand this U.S.A. words, Well what can I say. Yes they took my car away, got the s.u.v. back but they took the s.u.v. away again in two months in the same year saying I was still behind. But I want, even though I show them I want they still... Read more

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  • Sep 13
  • Auto Financing
  • Claremont, California
  • Late Payment
  • 53

Omg this sounds just like my problem with Santander. Ive been paying for six years (67 months so far) so I figured I owed only around $2500 which is $500 a months for the last five months (72 months). They say to pay off car the amount was $4300 , wtf?! They said I was late a lot. I was only late one time. I called and they sounded as if they were rehearsed reading out of a training manual. I got... Read more

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  • Sep 11
  • Loans and Mortgages
  • Lost Payment
  • 64

I sent them a cashiers check and 6 months later they sent me a over due amount. When I called they went over my bills and payments. I told them that one cashier's check was not applied. They told me I'd have to get proof from the bank that it was cashed. Do I did. I got my bank to fax a copy of the front and back of this check they endorsed and cashed. I called back 2 days later and they said... Read more

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