1.5
  • Customer service3 votes
  • Being hung up on 100 times daily3 votes
  • Rude managers2 votes
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  • 2 hours ago
  • Auto Insurance
  • Los Banos, California
  • 300 Chrysler

I have been laid off on and off from work. I have been trying to pay satander their money, Recently they negotiated money to pay off loan they have threatened one too many times to myself and my children i find this ridiculous. today 1/30/2015 i sent $ western union and i have yet to know what they are going to decide since they want to reposess car and its my only means of transportation..it... Read more

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  • Jan 27
  • Auto Financing
  • Norristown, Pennsylvania
  • Car Loan
  • 24
  • REVIEW RATING 4/5

This company failed to provide the title to my vehicle after I paid off my loan. I paid off the entire loan in April 2014. I called several times, and each time I was told they would send my title out in 6 to 8 weeks. I never received the title. Now, when I call, they claim to have sent it out in August, which is a lie. And they have sent me to a site to buy another title for $45. This is clearly... Read more

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These people will call you every single day and harass you until you make a payment! No need to call EVERY *** DAY!! These people have no understanding of the word harassment! Add comment

  • Jan 26
  • Auto Financing
  • North Wilkesboro, North Carolina
  • Car Loan Collection
  • 1
  • 1
  • 32
  • REVIEW RATING 4/5

Santander , after repo of my vehicle over 7 years ago, is now trying to collect the remaining balance of what was owed. We have not heard from them in years no phone calls or letters now they are trying to collect money through IRS. Now when we need the money the most, Santander is trying to get our refund that we really need at this time. I had a very hard time with them for any issue when... Read more

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  • Jan 22
  • Auto Financing
  • Car Loan
  • 32
  • REVIEW RATING 4/5

Ms House has harassed for several days about a loan that I know nothing about, I have no idea how she even got my information. She first called me and I told her that I didn't have a loan with Santander consumer usa and she went to on to keep asking me questions about my loan when I repeatedly told her that I have no knowledge of what she's talking about. Her customer service is horrible, I don't... Read more

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  • Jan 21
  • Auto Financing
  • Truck Loan
  • 50
  • REVIEW RATING 3/5

I paid my truck off last Friday. The check has cleared everything and now they want to hold my overage for 45 days. This place is a rip off. If I held there money for 45 days I would get charged 26% interest per day but they want to hold my money for free. This is ***. I would never recommend this company to anyone. when you call there customer support they are from the Caribbeans. Even though... Read more

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  • Jan 18
  • Auto Financing
  • Laurel, Maryland
  • Collection Calls
  • 45
  • REVIEW RATING 4/5

If you ever feel alone in this world or wish your phone would ring, all you have to do it be 1 minute late on a carnote and you will be inundated with more calls than you can handle. They start early i the morning, 7 days a week and end late at night. The average call volume is 6-7 calls per day. Here's the kicker, they HANG UP when you answer!! This has been happening for THREE long and... Read more

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My mom passed away 7-2012. I got the car &started making payments it's been 2&half years & she had it about 2 yrs already. She traded a real nice car in on it to I have pmts till. 7-2016 Add comment

Deposited a check on Saturday. Was told by the teller that 200$ would be available on Monday and the rest Tuesday. I called the 1800 number and they said my money won't be available until Thursday because I didn't use an ATM. Every time I call them they are so rude and not helpful. Every person tells you something different. I am closing my account this week. Add comment

  • Dec 29, 2014
  • Loans and Mortgages
  • New Holland, Pennsylvania
  • Mortgage
  • 66
  • REVIEW RATING 4/5

I deal with two branches. The New Holland branch is primary, and the Norristown branch secondary. The New Holland branch has such miserable grouchy people working there. Always rude and unpleasant. Never fast service, although they will spend alot of time talking among themselves. They always act like you're trying to pull something over on them. I deposit almost a $3000. paycheck and... Read more

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