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Santander Consumer

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Santander Consumer USA, Inc. is a national consumer finance company that operates in the automobile financing sector. The company's core business is indirect, direct and third-party originations and servicing of auto loans. With its DriveĀ®, RoadLoans and Santander Auto Finance brands, the company provides full-spectrum auto lead and lending programs. The company was founded in 1995. Santander Consumer is owned by global banking leader Banco Santander. The company has an $8.67 billion non-prime auto portfolio originated from nearly 12,000 dealer partners nationwide. The company services retail installment contracts for more than 444,000 customers. Please try to contact Santander Consumer Customer Service directly prior to posting any complaints on this site.

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Anonymous
Santander Consumer AUTO - PLEASE READ!!
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I too am a pissed off customer. I am at the end of my loan - I have made 72 of the 74 payments. Theynow tell me that I owe an additional $9,000 WHICH IS THEIR INTEREST ????...

#318786
May 16, 2012
18

Anonymous
Santander Consumer - Customer satisfaction is meningless to Santander
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

This is the worst experience I have with any financial institution I ever dealt with.God forbids you get one of their rep on the ohone, they rude and difficult to work with.T...

#317158
May 08, 2012
80

Anonymous
Santander Consumer - Automobile Financing
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I was unable to make a payment several years ago and wad told I could redo my loan and get caught up on my loan,but not so and now they are charging me the payment plus extra charg...

#317030
May 07, 2012
79

Anonymous
Santander Consumer - Is Santander a scam?
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

Someone please tell me there are some real complaints hear and not just angry people who have failed to pay there bills and refuse to take responsibility for the resulting consique...

#315848
May 01, 2012
199

Anonymous
Santander Consumer - Cant stand Santander
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I recently had my van repoed. Mind you I was paying my note. They did a loan modification in Sept. I paid every note on time through money gram. I will admit I fell behind again. I...

#315776
Apr 30, 2012
125

Anonymous
Santander Consumer - Cant stand Santander
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I recently had my van repoed. Mind you I was paying my note. They did a loan modification in Sept. I paid every note on time through money gram. I will admit I fell behind again. I...

#315774
Apr 30, 2012
79

SLH0916
Santander Consumer - They ARE Theives
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

Santander is an AWFUL company to work with! In an enconomy where so many are struggling, business and consumer alike they place NO value in their customers. They engage in dishones...

#315626
Apr 30, 2012
124

Alana73
Santander Consumer - I completely HATE this company!!!!
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

Please explain how you can buy a car with a total of 18k give them 10k cash to have only 8k financed through this company pay almost $400 a month on time for 2 years equaling $9600...

#315363
Apr 28, 2012
221

Delujoin...
Santander Consumer - SANTANDER ARE THIEVES WITH LICENSES
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I financed a car for 3 years, they jacked the interest up after they screwed up and they never fixed their mistake. They continue to charge me a high interest rate and I have not f...

#314061
Apr 23, 2012
180

TRACEY 2...
Lawfirm Class Action Law suit Santander Consumer
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

Contact Gary Green @1-888-442-7947 email ggreen@ggreen.com.We have to start some where right so let join together and stop this company from doing this to others.I have review some...

#313001
Apr 18, 2012
303

TRACEY 2...
Santander Consumer - Rip-----off say no more!!!
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

It's going to take just more then one person going after this company...Everyone need to call 60mins goodmorning american until we get an answer our money back...If anyone has any ...

#312990
Apr 18, 2012
176

Anonymous
Bring a Class Action Suite Against Santander Consumer
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

With all the people who believe have been ripped off by Santander Consumer, I also have been getting my statements later and later... which of course seems designed to either force...

#312563
Apr 16, 2012
228

Danrmorton
Roadloans and Santander Consumer USA
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

Roadloans and Santander Consumer USA tried to ruin by credit report by double dipping on it! I will fight this action by complaining to the three credit reporting agencies! Had th...

#312380
Apr 15, 2012
196

J1582
Santander Consumer - Repoed my car at work in front of my workers
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

My payment is set to auto pay each month. This finance (Santander) company said that it is not the same day each month but every 30 days. My payment is to auto come out on Monday...

#311640
Apr 12, 2012
339

Debbydo154
Santander Consumer - You won't believe Santander now
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I've gone through the same horror stories as most folks who have posted on here. My loan was transfered to Santander in 10/2009. I pay my bill well with an occassional hiccup b...

#310613
Apr 07, 2012
448

Sheila1960
Santander Consumer - Car never gets paid for
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

Santander is a aweful financing company I also had Citi Financial when I did my loan and was in the process of having my payment lower and then GOD forbid Santander takes over the...

#309053
Mar 31, 2012
436

MorbidAn...
Santander Consumer , you suck!!!
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

3 years ago, my husband co-signed for a vehicle for an Army buddy. This was through Citi Group. Well, Citi Group never got their money from this Army buddy so they repossessed the ...

#308822
Mar 30, 2012
282

Anonymous
Santander Consumer - Santander made unauthorized debit, totally rude to me
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

In October 2011 I changed payment methods for my auto loan with Santander. In January of 2012 they debited the old account for my payment and caused overdraft fees on my account. ...

#308485
Mar 29, 2012
281

Dodge2k7
Santander Consumer - Citi Auto, I did NOT ask for this!!
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I purchased my '07 Charger in '07 through Citigroup financial with the account being set up on AUTOPAY from day one. My payments have NEVER been late in the 5 years I have ...

#308455
Mar 29, 2012
367

Anonymous
Santander Consumer - Santander sucks...
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I purchased a car 3/15/2012..the dealer told me that Capital One was my finance company and all was well....3 days later I get a phone call from Santander requesting more info...th...

#308451
Mar 29, 2012
340

Djaxi2004
Santander Consumer - Shady business practices
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

Citi Financial sold our auto loan to Santandar, we did not think anything of it. Over the past few years we were making double payments to get loan paid off and we were not gettin...

#307786
Mar 26, 2012
432

Gersanjoi
Santander Consumer - SantanderConsumerUSA strikes again....
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

Had new 2006 Dodge Caravan financed with HSBC (all payments made on time, NEVER any problems whatsover - Santander comes along and buys loan - in their paperwork "shuffle", they cl...

#307149
Mar 23, 2012
382

Deezles
Santander Consumer - Santander Constantly Makes Mistakes and Will Never Own Them
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

Santander bought my car loan and all documents form my prior loan company. I filed for bankruptcy and they were provided my reaffirmation that I was keeping the car and continuing...

#306522
Mar 21, 2012
378

Fire29
Santander Consumer - Sold my auto loan to another company
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I had a auto note with CitiFinacial they sold my note to santander consumer. My note Maturity date I never called until now 3/20/12 there papers show another date of 4/28/12 for Ma...

#306303
Mar 20, 2012
389

Loveata45
Santander Consumer - Same thing as everyone else! Santander!
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

So, We just sit here and complain? Look at all of US!!!! No one That even has the BALLS with this many people? U would think it would be a for sure win? ANY LAWYERS or SEMI LAWYERS...

#305377
Mar 16, 2012
342

Anonymous
Santander Consumer - Santander Car Loan
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

My car loan was sold shortly after I bought it; it was sold to Santander and I bought the car on a six yr term. The car is a 2003 Monte Calo which no longer runs and only has 90,00...

#305268
Mar 16, 2012
407

Bgarrett72
I HATE Santander Consumer USA!!
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I got a divorce, fell behind on one payment. They granted a deferral and now they are calling me 5-6 times a day. My work, my home, my cell. They don't leave a message, they just h...

#304249
Mar 12, 2012
355

Anonymous
Santander Consumer - Over charges, bogus fees, longer time to loan
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I financed a auto in 2006 for 25,000.00 and still paying 911.21 a month. Which makes a total of 65,607.12 not including fees and other bogus charges of interest over the years. Was...

#304238
Mar 12, 2012
374

Ms Pinky...
Santander Consumer - Repoed my used 2005 car after 4 yrs & numerous repairs
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I purchased a 2005 Chevy Malibu in 2009, good condition through Santander Finance. Finance charge extremely high, but desparate. Fell behind a couple payments, caught up, fell behi...

#303146
Mar 08, 2012
456

Mammoo12...
Santander Consumer - Santander harrasing phone calls
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

Im gonna write to bbb (the BETER BUSINESS beaure. I won most of my OD charges back from bank of america through bbb. Im gonna see what they can do to santander. You can block your ...

#303101
Mar 07, 2012
341
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Reviews 1-30 of 451

Related Information

Auto Financing
At the present time, it is not a problem to get a car. There are two ways of getting a vehicle. First, you pay cash if there is a decent sum of money. Second, you either take out a loan or enter into a lease agreement to pay for your car. Since not everyone is able to pay thousands of dollars at a time, then it is better to learn more about auto financing options. The traditional car financing method remains to be the car loan. The big benefit is after you pay the loan off, you own the car free and clear. A car lease remains a popular car financing option for those who want to keep their monthly payments low. After car buying it's better to buy car insurance. A car insurance is a deal between you and the insurance company. The world is not perfect, for this reason we need to carry the insurance. You ask the insurer to pay whatever costs arise from the traffic accidents you get into.

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