Submit ›
or
1.4 Based on 103 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Customer service are professional to me 1
    • Good interest rate for mortgage 1
    • Leaving it 1
  • Customers don't like
    • Customer service 11
    • Being hung up on 7
    • Rude managers 6

I got a title loan with santander in 2012 i told them to come get the car they came months later put alot of charges on my account the loan for 2000 i received like 1800 now they say i owe over 3000 this company is outrageous Read more

Was this review helpful? 0 0

report to CONSUMER FINANICAL PROTECTION BUREAU they hate that there is strength in numbers.. our govt contacts them and reports to FTC FEDERAL TRADE COMMISSION only takes a few minutes.. I could go into greater detail but it's been said many times....they are causing me great pain and suffering...among other things this is one of the single worst financial decisions have ever made.. they have already LOST 2 class action... Read more

Was this review helpful? 0 0

Had a loan with santander from Oct 2010 til I advised them to come pick it up Sept 2014, due to the fact that my loan was not decreasing. They kept feeding me this be of you put some payments to the end. Mind you, I made it clear that I have paid off 2other cars in the allotted loan period or before, of which, I put as many payments to the back as they would allow, but my loans decreased and were paid in full. Yes, they have since slapped a... Read more

Was this review helpful? 0 0

These people use predatory and aggressive practices against their customers! Do not use them, and if you do be very cautious. Watch your interest rates, and keep a record of everything, including all correspondence. They are also known to illegally repossess your car so be very careful, people. I would not recommend them to anyone. Hopefully, their illegitimate business practices will soon lead them out of the business world. If they ever... Read more

Was this review helpful? 0 0

I am 2 months ahead on my payment and my vehicle financed through santander is currently in repairs and is currently qualified under lemon law. The first representative had no knowledge and told me I can surrender the vehicle (and be responsible for after auction balance). The second had no knowledge and hung up when I informed her that my calls are also monitored. The third named rosa***** had made a note on the accout of legal proceedings and... Read more

Was this review helpful? 0 0

I feel your pain! They repossed my car today even though I have been current! They stated that there was a charge back on the credit card I used in for a payment in May 2015 (over a year ago). When I noticed this after the credit card statement hit, I called them and asked them how much I owed to be current. They informed me two months payments, which I made in Sept 2015. And have made payments every month since then. Then today I go outside,... Read more

Was this review helpful? 0 0

I signed up for the extra20 accounts about 1.5 years ago with my wife. The rules said I had to have a minimum of $1500 direct-deposited, and must use bill pay every month. The bonus was to be allowed for as long as I owned the account. I just learned that in July 2016 they will be converting my account into a regular "Standard Checking/Savings" account, so I won't be receiving the bonus any longer. I suppose that's there workaround for the... Read more

Was this review helpful? 0 0

My husband and I are older, responsible adults forced to file bankruptcy due to my husband's medical condition. In prepartion for the filing we had to move our 2011 truck from our credit union to another financial institution. Unfortunately with many lenders to choose from we choose Santander. Six months after we refnianced we started the bankruptcy process only to learn from the Trustee that Santander had never filed a lien against our truck... Read more

Was this review helpful? 0 0

I would like to join or set up a class action lawsuit... This company needs to be shut down! They are crooks and they are getting away with taking ones money to support their high interest and unethical practices. Who is with me?

Add comment

I HAVE CALLED SANTANDER REPEATLY TO RECIEVE MY STATEMENT ON MY CAR LOAN THEY HAVE LIED AND ALWAYS MADE ME FILL AS THE CONSUMER THAT IT IS ALL MY FAULT I HAVE SPOKE TO MANAGEMENT AND THE LIKE STILL NO HELP MY LOAN IS ALMOST UP AND THEY ACT LIKE THEY DONT OWE ME DECENT CUSTOMER SERVICE I WILL NEVER DO BUSINESS WITH THEM AGAIN.... MY ACCOUNT IS CURRENT AND NO FEES OWED ...BUT THEY STILL KEEP LYING TO ME REGARD MY MONTHLY STATMENTS ...I HAVE NOT... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Santander Consumer.
Filing a new complaint about
×