1.5
  • Customer service7 votes
  • Being hung up on6 votes
  • Rude managers5 votes
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  • 19 hours ago
  • Auto Financing
  • Sikeston, Missouri
  • 1
  • 1
  • 11
  • REVIEW RATING 4/5

Yes we are behind on our car payment. We have called them 2 times this week & explained how & when we make a payment. Wednesday March 25th, after receiving a payment, they called us 6 times!! Now today March 28th so far they have called once. I have chewed them out for excessively calling & harassing us. What's worse is supposedly they entered notes in account the first time I've... Read more

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  • 2 days ago
  • Auto Financing
  • Rutland, Vermont
  • Car Loan
  • 14
  • REVIEW RATING 3/5

I had a loan for 20,000 on a 6 year loan which has been paid off and I'm still making payments on this loan 2 years later they said I still owe 6000, the total of interest on loan they tacked on was 13,000 I have paid over 40,000 for a 20,000 loan. they had tried to repo my vehicle from me 2 years ago, all the stress made me have a major heart attack from them coming to repo vehicle and all the... Read more

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  • 2 days ago
  • Auto Financing
  • York, Pennsylvania
  • Car Loan
  • 12
  • REVIEW RATING 3/5

Nov,2014 we received letter stating balance of $1500; called to find out what we can pay to settle and pay off car. Made what was suppose to be "a final payment" over the phone. Problem they did not follow through with sending title. Now March, 2015 we get calls saying we still owe $1800 and there was no agreement made verbal nor written. So called management says they will investigate and fix... Read more

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  • Mar 25
  • Auto Financing
  • Car Loan
  • 28
  • REVIEW RATING 4/5

Where do I begin? I purchased my now old vehicle in 2008 on a 72 month loan. I realized in February that I made 74 payments so I checked the pay off amount, to my surprise it was still $4700! How?!?!?! Well let me tell you from what they said......if you are late (even during their 10 day grace period) they charge you an interest plus fees. Little did I know that they were doing this. When I... Read more

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  • Mar 14
  • Auto Financing
  • 68
  • REVIEW RATING 4/5

I have had the same issues with Santander. I would like to join in on the class action law suit filed. Earlena Read more

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  • Mar 10
  • Auto Financing
  • Car Loan
  • 68
  • REVIEW RATING 4/5

But, somehow, they've recently done a hard inquiry on my credit. I have been looking for a car but, I stopped trying to get financed after my last turn down in January/February! Now, suddenly, they're a ding on my credit?! It's because of the inquiries that's occurred while I've been shopping for a car that my credit score is as low as it is but, I know every company I've dealt with up to this... Read more

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  • Mar 09
  • Auto Financing
  • Warwick, Rhode Island
  • Car Loan
  • 78
  • REVIEW RATING 4/5

I brough a cashiers check to Santander for $80000 on 1/23/15 from Bank RI which is directly acroos the street from Santander. I opened a money market act. that paid .9% for 6 months.They didn't start paying interest to me til 1/27/15 & that was only 30% of what I was supposed to be reciving. I didn't start receiving the full amount til 1/28/15. I put another $25000 in on 2/2/15 &... Read more

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Santander repossesed my vehicle illigally. Please let me know if there is a class action lawsuit. Thank you Lisa 586-342-0004 Add comment

I had no problem with them they never call about payment hope to get my title car will be paid of in two month Add comment

  • Mar 07
  • Auto Financing
  • Hagerstown, Maryland
  • Car Loan
  • 163
  • REVIEW RATING 5/5

I GOT A CAR LOAN FROM THEM. ALWAYS PAID ON TIME. ALMOST PAID OFF IN LESS THEN A YEAR, TOOK THE LOAN FOR THREE YEARS. EVERY TIME I MAKE A PAYMENT, I USUALLY PAY 1,000 OR MORE ON THE PRINCIPAL TO GET IT PAID OFF. I HAVE TO CALL IN EVERY TIME TO LET THEM KNOW HOW MUCH IM PUTTING ON THE PRINCIPAL AND HAVE DONE THIS SINCE I TOOK THE LOAN IN APRIL.......... I OFFERED TO SEND SEPARATE CHECKS ... Read more

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