1.4
  • Customer service6 votes
  • Being hung up on5 votes
  • Rude managers4 votes
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  • 1 day ago
  • Banks
  • Extra20 Checking
  • 11
  • REVIEW RATING 3/5

My experience with Santander Bank has been awful from the start. I've been an "extra20" checking and savings account customer for about 6 months and there seems to be some kind of issue about once a month; each one of which taking several hours of my time to sort out. What's worse, each issue has had nothing to do with anything I've done, they are all internal errors on the bank's end. I... Read more

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  • 2 days ago
  • Auto Financing
  • Minneapolis, Minnesota
  • Car Loan
  • 20
  • REVIEW RATING 4/5

I have had a 48 month loan with this lender. In the first 18 months they have screwed up the billing 15 times.They are incapable handling an extra payment. They now bill out 45 days in advance to cover 2 months payment. After 3 months in a row no one can explain why. They have also pressured to make payments on the phone when I am current. I have never been one minute late. The first line of... Read more

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Horrible experience with this car loan. Ton of mis quotes and hidden fees. We will NEVER go thru them again. Add comment

  • Mar 02
  • Auto Financing
  • Frisco, Texas
  • Car Loan
  • 52
  • REVIEW RATING 4/5

I would like to be included and involved in the Class Action Lawsuit against Santander Consumer USA. I definitely have been victimized by this said company's illegal accounting practices and violation of the Fair Credit Act. Santander Consumer USA financed my vehicle for 72 months with a simple auto loan. I have made 45 payments out of 72 months. Majority of the payments were applied to... Read more

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  • Feb 27
  • Banks
  • Newark, New Jersey
  • Privacy Policy
  • 27
  • REVIEW RATING 4/5

Tina Valente (Branch Manager) at the 297 Ferry st Newark, NJ location is a FRAUD. She does business with several people I know: family, friends, co-workers, classmates. Firstly, she pressured me to open an account with Santander rather than explaining the advantages of Sovereign Bank. She recently mentioned my account activity to a friend of mine. She also revealed my bank account balances which... Read more

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Crooks misrepresentation no matter how much I pay I owe what I originally paid for vehicle Add comment

  • Feb 17
  • Auto Financing
  • Birmingham, Alabama
  • Payment Arrangement
  • 125
  • REVIEW RATING 4/5

I had made payment arrangement with an agent who work for Santander Consumer, who was very helpful to me. he told me that if i made a 755.00 payment that would bring my account up to date, and that my next payment would be for February and that i could pay it on March 5, 2015. when i called my payment in over the phone, i was told by his supervisor(Ray 1375 Manager on duty) that the agent had... Read more

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Theives......and are very Rude on phone ...and will lie contiuiosly on amount due also they went and Repoed my truck wile it was at a tow storage yard waiting for insurance adjuster to look at it BECAUSE it was in a accedent .......for no reason did they have the Right to take my truck and forced me to pay 2800.00 in fees a week ago and now refuse to give truck back .....thieves Add comment

  • Feb 14
  • Auto Financing
  • Taylor, Michigan
  • Car Loan
  • 86
  • REVIEW RATING 4/5

Santander consumer isn't a pleasure to deal with at all. They will call your mother and lieave threatening message. My mother didn't co sign for the loan nor was she even there. They have called my job. I almost lost my job. They called me 15 times a day. My voice mail is full. The representatives are rude. I still owe 16,000 on a car I've had 4 years and is 8 years old. I can't get another car... Read more

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Bad . ..Bad .....Bad.....they are a rip off...don't do it ...please don't get a Loan with these people.... Add comment

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