Santander Consumer Complaints and Reviews

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Santander Consumer
Main address: Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa 28660 Madrid Spain
, , https://secure.santander.com/formularios/Corporativo/contacto_en.jsp
  • 740+22 mobile complaints
  • $1.8M claimed losses
  • $2.3K average
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They have reposed my vehicle no problem there have gotten another vehicle but would like my money back that I spent because they is a fraudulent company Add comment

Santander charge a large interest rate my car was paid for and they still chose not to work with me and repossessed my car they also called me numerous times on the phone under another contact and try to collect at that time they now have my car and has resulted and has cause of the bad hit on my credit Add comment

They lied and said i could make a partial payment when I got paid next. Then repossessed my car. Paid $2k to get my car back. Car is TRASHED! Add comment

     

  • Nov 02
  • Auto Financing
  • Paterson, New Jersey
  • Car Loan
  • 83

Hello I had finance a vehicle that is worth 7000 and I put 6000 into the car already but still owe santander 13000 for a 2005. My credit is shot from this. The car no longer works. I had the vehicle for two years today! I went back to the dealer to see if I can get into another they say no and for me to give the car back to the dealer. Now I am lost out of an car and still have to pay the loan... Read more

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  • Oct 31
  • Auto Financing
  • Vehicle
  • 110

I can't understand how a company like this stays in business and gets away with the way they conduct their business, number one I had no choice, to have to deal with them, my contract was bought by them from the original company which was Cap. one, and when it comes to speaking to another department, that is non existant! Santander is a joke!! their ethics and practices are so unprofessional, and... Read more

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  • Oct 31
  • Auto Financing
  • Car Loan
  • 83

I was making payments and paying more than the minimum payment for months, the extra payments weren't applied to the loan and now they have me upside down. I ask them about refinancing my account due to medical issues I am struggling with my payments. They referred me to another company to do the refinance and when I went to the site they had own their site that they do refinance, but not for... Read more

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  • Oct 30
  • Loans and Mortgages
  • New Jersey, United States
  • Car Loan
  • 4
  • 4
  • 63

I recently went out on maternity leave and requested a deferement on my loan because I am currentyl waiting for my money from disability. They denied my request and told me to borrow money from somebody! How do you say that to a customer? Mind you I pay ALL my payments ON TIME! I am very serious about my credit and paying my bills on time! Its unfair to ruin my credit because you feel like it!... Read more

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  • Oct 28
  • Auto Financing
  • Kansas, United States
  • Title Department
  • 1
  • 1
  • 88

Been trying to get original title from Santander for almost a YEAR now cause my state is title holding, and need tags! made many requests and so has the tag office and keep getting a copy! Conferenced tag office and Santander so they couldn't lie their way out of it. As I tell Santander MANAGER that if I can't tag my car then I will stop payments and they can have the car back, he tells me in a... Read more

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