1.4
  • Customer service5 votes
  • Being hung up on4 votes
  • Rude managers3 votes
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  • 5 hours ago
  • Auto Financing
  • Frisco, Texas
  • 9

I would like to be included and involved in the Class Action Lawsuit against Santander Consumer USA. I definitely have been victimized by this said company's illegal accounting practices and violation of the Fair Credit Act. Santander Consumer USA financed my vehicle for 72 months with a simple auto loan. I have made 45 payments out of 72 months. Majority of the payments were applied to... Read more

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  • 2 days ago
  • Banks
  • Newark, New Jersey
  • Privacy Policy
  • 14
  • REVIEW RATING 4/5

Tina Valente (Branch Manager) at the 297 Ferry st Newark, NJ location is a FRAUD. She does business with several people I know: family, friends, co-workers, classmates. Firstly, she pressured me to open an account with Santander rather than explaining the advantages of Sovereign Bank. She recently mentioned my account activity to a friend of mine. She also revealed my bank account balances which... Read more

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Crooks misrepresentation no matter how much I pay I owe what I originally paid for vehicle Add comment

  • Feb 17
  • Auto Financing
  • Birmingham, Alabama
  • Payment Arrangement
  • 103
  • REVIEW RATING 4/5

I had made payment arrangement with an agent who work for Santander Consumer, who was very helpful to me. he told me that if i made a 755.00 payment that would bring my account up to date, and that my next payment would be for February and that i could pay it on March 5, 2015. when i called my payment in over the phone, i was told by his supervisor(Ray 1375 Manager on duty) that the agent had... Read more

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Theives......and are very Rude on phone ...and will lie contiuiosly on amount due also they went and Repoed my truck wile it was at a tow storage yard waiting for insurance adjuster to look at it BECAUSE it was in a accedent .......for no reason did they have the Right to take my truck and forced me to pay 2800.00 in fees a week ago and now refuse to give truck back .....thieves Add comment

  • Feb 14
  • Auto Financing
  • Taylor, Michigan
  • Car Loan
  • 74
  • REVIEW RATING 4/5

Santander consumer isn't a pleasure to deal with at all. They will call your mother and lieave threatening message. My mother didn't co sign for the loan nor was she even there. They have called my job. I almost lost my job. They called me 15 times a day. My voice mail is full. The representatives are rude. I still owe 16,000 on a car I've had 4 years and is 8 years old. I can't get another car... Read more

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Bad . ..Bad .....Bad.....they are a rip off...don't do it ...please don't get a Loan with these people.... Add comment

I leased a car through Santander. Two months after signing a contract specifically stating how much each payment would be Santander then sends out s statement stating they can charge and deduct any amount that they feel is reasonable...for them. Each subsequent payment has been $50, $100 sometimes $200 more than what was stated in the contract. Absurd. Add comment

  • Feb 09
  • Auto Financing
  • Philadelphia, Pennsylvania
  • Car Financing
  • 86
  • REVIEW RATING 4/5

If your financing ends up with Santander, don't buy the car. Trust me, you'll be glad you did. Walking and taking the bus is better. They are the worst company I have ever dealt with by far and I will be done with them in a matter of weeks and what a day that will be. I think I might take myself out to dinner to celebrate being done with them. I will never deal with this company again if I can... Read more

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  • Feb 06
  • Auto Financing
  • Marshalltown, Iowa
  • Car Loan
  • 116
  • REVIEW RATING 4/5

We had a car financed thru Citifinancial and they sold the loan to Santander. Santander made so many charges against us that we finally let the car go back and I found out now after 4 years of payment of over $500.00 per month we only paid about $3000.00 on the loan. They claim I still owe them about as much as I paid for the car. After repossession, they resold it in an inner company sale for... Read more

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