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Santander Consumer Complaints

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451 complaints

Santander Consumer Complaints & Reviews

Santander Consumer Reviews

Anonymous
Santander Consumer - Repo
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

They repo my car without any notification at all. They have add on all these crazy *** charges, past due amount, latefees, towing fees, running of the tags and calling fees. So by ...

#302913
Mar 07, 2012
503

Theunder...
Santander Consumer - The Real Santander READ THIS IF YOUR MAD
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I have read tons of reviews here. I must say, its frustrating and irritating that people are so ignorant. If your going to complain against an auto finance company, you need to kno...

#301566
Mar 01, 2012
753

Anonymous
Santander Consumer - Poor business practices; false late fee assessment
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

Payment for my auto loan was automatically debited from bank account two days prior to due date. Santander claims payments were sometimes received late, therefore they charged addi...

#301068
Feb 29, 2012
407

Anonymous
Santander Consumer - Santander doubled my interest rate
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

My original auto loan was with CitiAuto, and it had about a 10% interest rate. They sold me to Santander and I was told that everything would remain the same except for the compan...

#300763
Feb 28, 2012
424

Bbqman1968
Santander Consumer REPO DURING A BK CHAPTER 13
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

AFTER FILING FOR CHAPTER 13 IN NOVEMBER. SANTANDER HAS CALLED 8 TIMES AND ATTEMPTED REPO 2 TIMES WHILE HAVING AN ACTIVE CHAPTER13. WELL THIS MORNING THEY BROKE ALL LAWS AND OUR TRU...

#300291
Feb 26, 2012
517

Anonymous
Santander Consumer - Just want to say thanks
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

Santander Consumer USA Inc is a very wonderful company. I have really benefited from them, i must say that they have an excellent customer service. To my surprise even the collecti...

#300201
Feb 25, 2012
423

Anonymous
Santander Consumer - Repo my car made payment refuse to give repo info.
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I was late with my car payment that much was true but I tried to tell them the reason I was behind I am on disibility however I was making payments and sometimes more than my regul...

#300021
Feb 25, 2012
431

Javalina...
Santander Consumer - Harrasement
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

We have been harassed nonstop by Santander Reps. Even our cosigner is being threaten w/ jail time because we fell behind on 1 payment . We explained our situation to one rep. who a...

#299181
Feb 22, 2012
358

Kbgarrett
Santander Consumer
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

My auto loan was switched to Santander Consumer and I have had nothing but grief from them. It started with late fees when the loan switched over to them. I was never told about ...

#298872
Feb 21, 2012
388

Anonymous
Santander Consumer - Charged the wrong interest
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I had a commerical mortgage with that company. Interest rate was 5.25% and changed to 1% Amort, as scheduled. After I requested the full amort schedule I noticed a major error. Wh...

#297038
Feb 14, 2012
275

Shaneo
Santander Consumer - Bad Customer Service, Incorrect information on Debt File
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I paid off my loan in full in December 2011 and made an over payment of £95, for which I received a letter stating that the monies had been returned to my bank account for which i...

#296662
Feb 13, 2012
329

Matikka22
Santander Consumer - Santander i they bought my car loan back in 2008 and have harassed me
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

They called my job which ,lead to me quiting because of the stress of the and they still called my home and cell phone at lest 25 times a day and i ended up changing my phone numb...

#295098
Feb 07, 2012
391

Anonymous
Santander Consumer - What is Going On?
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I currently have auto loan with Santander and have been paying Santander since March 2007 when they took over my loan from Citi-Financial. I paid Citi for a year and prior to that...

#294847
Feb 06, 2012
542

Santande...
Santander Consumer - 99% Have No Case Against Santander
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I have read dozens of complaints on here against Santander Consumer USA about over charged fees, interest etc. you name it. First off read your contracts people. If you have a sub ...

#294626
Feb 05, 2012
710

Anonymous
Santander Consumer - 1 day late on payment 6 calls a day
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

1 day late on payment...get 6+ calls a day for it. Applied for reduction in payments due to lay off and they were suppose to send out email for me to confirm it and I have requeste...

#294448
Feb 04, 2012
351

Euphoria
Santander Consumer - Folowing up with you guys
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

Well they wrote a letter stating they were going to sell the car and if they could not get a certain amount for the car i would have to pay the difference i am just waiting so if t...

#293987
Feb 02, 2012
339

Galveston
Santander Consumer - Santander
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I originally had my vehicle financed through Citifinanicial who for whatever reason gave the account to Santander. I was estimated to be through paying off the vehi...

#292986
Jan 30, 2012
455

Kims
Santander Consumer - Pissed Santander Costumer
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I recently reported on a different post in a comment about my dilemma. So to spare from repeating myself I will just tell you an update. I am pleased to report that the refinanci...

#292622
Jan 28, 2012
477

Neesie1125
Santander Consumer - Santander is the WORST Bank Ever
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I bought my truck in 2006 and my loan was through Soverign bank. Like everyone else I started getting bills from Santander saying they took over my loan. I had been laid off for ...

#292382
Jan 27, 2012
419

Dpearson
Santander Consumer - Santander won't release my title!!!!
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

My husband and I bought a car and our loan was sold to Santander, I had back surgery and was out of work and we had fallen behind on our payment. One day I had a guy show up at my...

#291971
Jan 25, 2012
597

Anonymous
Santander Consumer - Santander
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I am total agreement with the comments. My account was transferred to Santander and it seems that my account is not going down at all. I asked them to change my pay date; they re...

#291916
Jan 25, 2012
419

Jaydog25
Santander Consumer - Complaint against Santander
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I am joining the majority against Santander, I had just started working here in Columbia, SC my wife had just passed away at that time my loan was rendered to Santander, now I had ...

#291566
Jan 24, 2012
390

Anonymous
Santander Consumer - Santander is srewing us and no one cares
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I was callled on a Sunday im about sick of it, i work my *** off to pay for my truck which was supposed to be paid off in Oct. i get a call 3 days before x-mas saying i still owe $...

#291430
Jan 24, 2012
414

Durango
Santander Consumer - I cant wait to clear this up I want Citi Financial back
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

I started out with Citi Financial Auto they were very professional and understanding. about 2-3 yrs I started getting mail from Santander stating they had took over. Every since it...

#291201
Jan 23, 2012
382

Rburns56
Horrible customer service from Santander Consumer
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

My auto loan was purchased from HSBC by Santander Consumer. I decided to sell the pickup to an individual. Their bank wired an overnite payment to Santander for payoff thru Janua...

#291199
Jan 23, 2012
328

Lewis1303
Santander Consumer - Santander USA -Ripoff?
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

My loan was sold to Santander. I've never missed a payment,but did have one deferred when unemployed.Payments were due on 25th of each month. After they purchased loan, I notic...

#290592
Jan 20, 2012
621

Anonymous
Santander Consumer - Keep changing the Balance owed amount
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

My auto loan was sold to Santander. Payments were due on 25th of each month. Many times I paid on the 30th or the 1st,but BEFORE the grace period ended. I just found out that becau...

#290578
Jan 20, 2012
364

Anonymous
Santander Consumer - There trying to charge too much for my loan
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

11000 truck 54 mo. payments loan sold to santandantair from genneral finance have now saying that in two months when original payoff should be ill owe 11000 still to pay off te tru...

#289983
Jan 18, 2012
361

Dclassic1
Santander Consumer - Santander screws everyone
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

There is no reason you should have to pay someone in order to send them money for a bill but since Santander has purchased my loan they have screwed everyone that I have talked to ...

#289519
Jan 16, 2012
339

Dduley
Santander Consumer
5.0 Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa Boadilla del Monte Madrid Spain28660 https://secure.santander.com/formularios/Corporativo/contacto_en.jsp

They really Consume alright.I was behind 2 payments cause of losing my job so I called them and told them I had a payment going in two days so I woke up and found that Santander ha...

#289029
Jan 14, 2012
476
Reviews 31-60 of 451

Related Information

Auto Financing
At the present time, it is not a problem to get a car. There are two ways of getting a vehicle. First, you pay cash if there is a decent sum of money. Second, you either take out a loan or enter into a lease agreement to pay for your car. Since not everyone is able to pay thousands of dollars at a time, then it is better to learn more about auto financing options. The traditional car financing method remains to be the car loan. The big benefit is after you pay the loan off, you own the car free and clear. A car lease remains a popular car financing option for those who want to keep their monthly payments low. After car buying it's better to buy car insurance. A car insurance is a deal between you and the insurance company. The world is not perfect, for this reason we need to carry the insurance. You ask the insurer to pay whatever costs arise from the traffic accidents you get into.

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