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HSBC auto loans sold or merger their company to a bull *** company called Santander consumer which happens to be a collection agency. What kind of bullshit is this. My first statement come to me looking like a collection letter not a statement at all. How degrading is this if some one else sees it! I am so upset over this it makes me want to scream". so when i called them the first thing i hear on the phone is their miranda of how the call is recorded as they are a collection agency/. so i asked them where do they get off sending me a letter of collection for a loan that is not even late!with warnings on it that state do not be late or you will owe a bigger lump sum at the end of the loan!. This guy stumbles because i caught him off gurd with the questioning line and tells me they are a collection company !. so i told them i do not do business with a collection agency so if that is what they are do not ask for any money at all|. Now if you are a loan company then that is different:. I will sit here and talk to them to see what is going on". so he changed his story right away and said they mergered with HSBC auto loans.. So either way it goes i am looking for a new loan company does any one know of a good loan company? by the way i was not even notified that there was a change coming to the loan so this is sold unwillingly from me. 12a70d5  Comments (25) |
| 1. Written by Uncle June Bug on May 9, 2012 from stanton, california, US looky looky a corporate EMAIL ADDRESS and phone number, the game works both ways, let him HAVE IT! Keenan Goodman Santander Consumer USA AVP, Office of the President Office: 972.761.1094 Cell: 972.281.9529 |
| 2. Written by Travis taylor on February 22, 2012 from galt, california, US Yea I have 6 payments left but some how I still owe them 5000 dollars.... These guys are crooks... There is a class action lawsuit going on right now about there fees that appear out of no where... Look up Santander consumer USA class action lawsuit.... |
| 3. Written by Kathy on September 3, 2011 from paris, ile-de-france, FR This is way more helpful than anything else I've loeokd at. |
| 4. Written by Maisyn on September 2, 2011 from gunzenhausen, bayern, DE Hats off to whoever wrote this up and psoetd it. |
| 5. Written by Pixie on April 5, 2011 from hoschton, georgia, US I received a voice mail, today, asking for a Mr. and Mrs. James, and that your company was given my phone number, as I would know how to get in contact with Mr. and Mrs. James. I do not know how you figure out I would know how to get a hold of someone I do not know, nor have ever met, and expect me to give them information to contact you, when I do not know how to get a hold of them myself. It's like asking a stranger on the street how to get a hold of me, when they don't even know me....Does this many any sense to you? |
| 6. Written by ANNOYED on February 24, 2011 from -, -, - THIS COMPANY IS VERY UNPR0FESSIONAL!!! MY LOAN WAS BOUGHT OUT BY SANTANDER ALSO. THERE IS A LADY WHO CLAIMS HER NAME IS MS. DIXON THAT WORKS THERE SHE HAS HARRASSED ME!!!! THIS RUDE WOMAN DISCUSSED MY DEBT WITH ONE OF MY CO-WORKERS!!! IS THAT AGAINST THE LAW??? SHE TREATED ME LIKE I KILLED SOMEONE. I KNOW I OWE THE MONEY!! I MADE PAYMENT ARRANGEMENTS WITH HER AND I CALLED BACK TO VERIFY SHE DID NOT COMPLETE OUR ARRANGEMENTS AND IT DID NOT EXIST!!! I'M SO FRUSTRATED WITH THIS COMPANY!!! CAN ANYONE RECOMMEND A BETTER AUTO LOAN COMPANY?? |
| 7. Written by Just an fyi on December 11, 2010 from hampstead, north carolina, US Some people may not be aware that people like myself had our loan agreement with HSBC. HSBC sold our loans to Santander without our OK. I was not in collections no was I late on my payments as were the majority of others. HSBC sold our loans so that they did not have to deal with them. I am furious that it is a collection company and that uneducated people do not understand that I am not nor have I ever been in collections. HSBC chose to sell the loans to the highest bidder who happens to be a collection company. I found that Santander is hoping to make about $100 milliion on these loans. I am guessing they have added in all the extra charges in hopes of increasing that amount. However I know that they have also calculated that part of that $100 million will come from the interest made off our loans. So I am paying my loan off 2+ yrs ahead of time so that wont make anymore money off me!!! I just wish we could all do the same because that would totally mess up their profit margin!!!!! |
| 8. Written by ISLA10 on August 4, 2010 from waianae, hawaii, US I BELIEVE IN KARMA WHATEVER THEY DO IN THE DARK WILL COME TO LIGHT. I MADE 6 PAYMENTS SINCE MARCH 19, 2010 BUT, THEY ONLY DEDUCTED 3 AND I HAD TO RECONFIRM THIS W/ SEVERAL EMPLOYEES THEY ALL CONFIRM THE SAME PAYMENTS 3 SO FAR SINCE SANTANDER TOOK OVER MY LOAN IN MARCH W/C DOESN'T EVEN MAKE SENSE BEC IF THAT'S THE CASE MY CAR WOULD'VE BEEN PULLED OUT THIS PEOPLE OBVIOUSLY DOSN'T EVEN NO HOW TO READ THEIR CO STAMENTS. THEY JUST IMMIDIATELY DEFEND THEIR COMPANY WRONG DOING BEC. THEY WERE TO THAT KIND OF DIRTY JOB. i EVEN SPOKE TO SUPERVISOR AND HANG UP ON ME. BEC. SHE NOTICED THE PROBLEM I WAS HAVING W/ THIS CO AND THAT THE CO MIGHT FIRE HER TO CORRECT MY ACCT OR SOMETHING I DON'T THINK IT'S COMPLICATED TO SEE OR FIND THE PROBLEM IF THE BUSINESS IS RUNNING A GOOD BUSINESS THERE SHOULD NEVER BE A PROBLEM LIKE THIS AND NO COMPLAINTS AT ALL FROM CUSTOMERS. THIS CO IS TEND TO HIDE SOME OF PAYMENTS AND CHARGE LATE FEES TO MAKE EXTRA MONEY TO PEOPLE THEY TOOK ADVANTAGE OF PEOPLE W/ BAD CREDIT CHARGE MORE HIGH INTEREST RIDICOULOUS FEES 4 ETC. AUTHORITY SHOULD CHECK THIS CO. OUT AND PUT THEM OUT OF BUSINESS EFFECTIVE IMMIDIATELY AFTER REVIEWING ALL THE COMPLAINTS AS ALL COMPLAINTS ARE LEGIT TO MY KNOWLEDGE AS A CUSTOMER FROM THIS SANTANDER CO. FOR 5 MONTHS NOW. THAT I NEVER HAVE HAD THIS KIND OF PROBLEM IN MY ENTIRE LIFE W/ ANY LOAN COMPANIES. |
| 9. Written by ISLA10 on August 4, 2010 from waianae, hawaii, US THE PROBLEM YOU GUYS HAVE HERE IS NOTHING COMPARE TO WHAT HAVE HAD EXPERIENCE TO THIS SANTANDER CO. THIS CAR LOAN CO. IS BIG TIME RIP OFF STAYAWAY FROM THIS CO. THEY CHEATED ME 4-5 PAYMENTS SINCE MARCH 12, 2010 OR SINCE SANTANDER TOOK OVER MY LOAN CCT FROM HSBC i HAVE HAD THE STATEMENT FROM MY BANK ACCT TO PROVED THAT, i WAS MISSING 4-5 PAYMENTS. I WISH THAT SOMEONE WOULD REVIEW THIS COMPANY ABEC AS FAR AS i KNOW THIS COMPANY IS IN BUSINESS FOR RIPPING OF PEOPLE AND NO ONE COULD EVEN CHECK THIS CO . OUT WHAT THIS CO IS UP TO. I WANT TO PAY MY LOAN OFF BUT, NO ONE COULD EVER SOLVE THIS PROBLEM NOT EVEN THE SUPERVISOR BEC.ALL OF THEM ARE IN TO THIS KIN DIRTY BUSINESS RIPPING OFF PEOPLE. THIS SATANDER CO WILL GET KARMA BIG TIME SOON OR LATER EVEN WORST THEY MADE PEOPLE MISSERABLE 7 BROKE JUST OVER PAY THIS CO. FOR LATE FEES 30-40% INTEREST & ETC... |
| 10. Written by ISLA10 on August 4, 2010 from waianae, hawaii, US THE PROBLEM YOU GUYS HAVE HERE IS NOTHING COMPARE TO WHAT HAVE HAD EXPERIENCE TO THIS SANTANDER CO. THIS CAR LOAN CO. IS BIG TIME RIP OFF STAYAWAY FROM THIS CO. THEY CHEATED ME 4-5 PAYMENTS SINCE MARCH 12, 2010 OR SINCE SANTANDER TOOK OVER MY LOAN CCT FROM HSBC i HAVE HAD THE STATEMENT FROM MY BANK ACCT TO PROVED THAT, i WAS MISSING 4-5 PAYMENTS. I WISH THAT SOMEONE WOULD REVIEW THIS COMPANY ABEC AS FAR AS i KNOW THIS COMPANY IS IN BUSINESS FOR RIPPING OF PEOPLE AND NO ONE COULD EVEN CHECK THIS CO . OUT WHAT THIS CO IS UP TO. I WANT TO PAY MY LOAN OFF BUT, NO ONE COULD EVER SOLVE THIS PROBLEM NOT EVEN THE SUPERVISOR BEC.ALL OF THEM ARE IN TO THIS KIN DIRTY BUSINESS RIPPING OFF PEOPLE. THIS SATANDER CO WILL GET KARMA BIG TIME SOON OR LATER EVEN WORST THEY MADE PEOPLE MISSERABLE 7 BROKE JUST OVER PAY THIS CO. FOR LATE FEES 30-40% INTEREST & ETC... |
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