We got an auto loan with citifinancial in Nov of 2006". They sold out to Santander and we have nothing but problems ever since/. When they took our loan we only owed about $9,000 on it!. Some how about 3 yrs later, we now r showing $10,000 owed!. We mated payments every month but if we were one day late, the harassing phone calls started/. 30-40 calls a day to our home phone and both if our cell phones.. Then they started calling my husbands work'. I would like to know how they r getting away with all of this?. How after 5 yrs if paying on that loan, which was only $19,000 to begin with, do we still per $10,000? They wound up reposessing our vehicle on Nov. 3, 2011. There were l kind of unexplained fees and if I asked about them, they wouldn't tell me anything and were extremely RUDE!! I AM SO TICKED AT THEM. WHERE CAN WE GET SOME HELP????? 12a7388
 Comments (3) |
| 1. Written by To Caroline on February 20, 2012 from cleveland, tennessee, US Caroline, they are CRAZY! They charge you $10 just to make a payment online, over the phone or anyway. It's insane. We always get calls from them. You can talk to a live person, but fair warning, they are all RUDE!!! |
| 2. Written by caroline on February 18, 2012 from ellendale, tennessee, US did you ever get to speak with a real person? we just got our first bill and it was so late getting here that there is no time to pay it on time now unless we use their online payment system which charges you $11 using Western Union! |
| 3. Written by kims on January 28, 2012 from fountain city, wisconsin, US I recently reported on a different post in a comment about my dilemma?. So to spare from repeating myself I will just tell you an update:. I am pleased to report that the refinancing for my car went through at my own bank, in the end my brother had to put his car up as collateral and cosigned but we got ourselves out of the loan at Santander/. I encourage anyone who has a loan with Santander to see if you can refinance at your own bank that you trust". I have also warned my bank that Santander is shady and facing lawsuits and to be sure they mark the payment as in full when they pay them off and to make sure absolutely sure they are off my car title?. I now have a refinance through my bank of $194 payments each month for 4 yrs, compared to the 2 1/2 years I had left on the Santander loan at $298/.42 each month'. Putting $104 back into my pocket each month that I need for living expenses, and the interest rates were lower because I now qualify for lower interest rates:. Please see if you can refinance at your own bank, it is worth the trouble. |
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